State Farm® Insurance Agent Denise Elliott

"Moved here last year from Illinois. Had State Farm there for nearly twenty years. I have spent more time on the phone with this office in one year than I did in nearly two decades back home. Every other month something happens. They break off a policy from the rest and it does not get paid automatically or they don't sent my apartment complex all the info for my renters insurance. Everyone will say they are sorry, but no one actually helps. I will be shopping around for a new insurance company."

"Every ten years or so I research insurance companies for auto and home insurance just to compare coverages and service. This time I looked at Liberty Mutual, Farmers Alliance, USAA, Progressive and lastly, Durango's local State Farm office. Greg Nelson was the agent who answered my call at State Farm. Let me tell you, Greg was the best agent I spoke with hands down. His professional demeanor (no sales "push"), effective methods (emailing me quotes I could look at and compare vs. confusing me with tons of information and terms I couldn't process verbally on the phone), and most importantly, coverages that far exceeded what other companies offered, including an ACCURATE replacement coverage for our home (not even available at other companies). If we had stayed with our current company's home policy we would have lost 100's of 1000's of dollars if we had had a total loss, like in a wildfire. AND the better coverages were provided at the same or better policy rates than we were paying elsewhere! I know I sound like a commercial, but it's all true. Greg made it easy to see what we were signing up for and was a PLEASURE to work with: clear, concise, knowledgeable, and HONEST. What a great feeling to know we are covered by a reliable company with an agent we can count on. GO Greg! And kudos to State Farm!!"

"My husband & I have been State Farm customers for many years and just this week brought our accounts to Denise at her new Bayfield office. It was a refreshing and reassuring experience all the way around! Experience is what Denise brings to the table. She was professional, pleasant, thorough, and answered all of our questions without skipping a beat. That professionalism extends to the staff as well - Jeff and Jo are fantastic! We are so glad to have this team in Bayfield!"

"Being a first time homeowner getting homeowners insurance can be stressful and confusing all together. I had the pleasure of working with Shealynn on getting home insurance and she was the best! She made this process stress free and explained the coverages to myself and my husband. I would recommend this State Farm to anyone who is a first time home buyer looking for insurance! This State Farm team is amazing and gets back to you in a timely fashion!!!"

"I just called the office looking to get a quote on a new policy for car insurance. I had no idea if I was going to go with State Farm or not. I dealt with Anslee Cannon. After talking with her on the phone she was able to answer every one of my questions. She was so polite I immediately became a customer and I switched my car insurance to State Farm. I would recommend Denise Elliott's office to anyone shopping for car insurance!!"

"Kat Castillo Flores at Denise Elliott's office was extremely helpful, responsive, and kind. She exhibited excellent customer service and followed through with my questions and/or concerns regarding my policy needs. If you need assistance, I highly recommend contacting her at this office."

"Have had this agent since 2002. My vehicle was hit at work in parking lot. I immediately called my agent in Durango to file a claim but they didn't file a claim. I called the next day and was told that I wasn't covered for this type of accident even though I have comprehensive coverage and uninsured motorist coverage then I got into an argument with employee on the phone about this. They never filed a claim and even insinuated that I was trying to commit insurance fraud. This caused me to change agency. BAD FAITH !"

"We are working with Mark McKee at State Farm. He has made the experience of getting new insurance quotes a pleasure . He is also saving us a significant amount of money with better coverage. It is great to be working with a local agent and a top notch firm for our home, auto and business. My only regret is that I didn't call Mark sooner."